Zoom

You give up your right to sue Zoom in court or join a class action lawsuit. Disputes must go to individual arbitration, which can limit your remedies and make it harder to pursue small claims collectively. You can opt out, but only within a narrow 30-day window from account creation.

The parties expressly waive the right to bring or participate in any kind of class, collective, or mass action, private attorney general action, or any other representative action.

You grant Zoom a perpetual, worldwide, sublicensable, and transferable license to use your meeting content, chats, and files for a range of 'Permitted Uses' - though the company has clarified it won't use this content to train AI models.

You grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary for the Permitted Uses.

Even if Zoom's negligence causes serious harm - like data loss or a security breach - your total recovery is capped at whatever you paid Zoom in the past year, and many categories of damages (lost profits, lost data, business interruption) are excluded entirely.

DAMAGES, IN THE AGGREGATE FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT, EXCEEDING THE AMOUNT ACTUALLY PAID BY YOU FOR THE SERVICES (IF ANY) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT OR CIRCUMSTANCES GIVING RISE TO SUCH CLAIMS.

Zoom can terminate your agreement for any reason or no reason at all with just 30 business days' notice, and can immediately suspend or terminate you without any notice if it believes you've violated any provision.

Zoom may terminate this Agreement, for any reason or no reason, upon thirty (30) business days’ advance notice.

If your payment is even a few days late, Zoom can cut off your service immediately without warning, which could disrupt your business operations with no grace period.

if any failure to pay Charges continues for five (5) calendar days following the due date, Zoom may terminate, suspend, or disconnect your Services immediately and without prior notice.

Once you subscribe, you're locked in for the full term with no refunds, and your subscription automatically renews unless you actively cancel within the notice window.

you agree that all payments are non-cancelable for the Initial Subscription Term or the then-current Renewal Term, as applicable, and are final and non-refundable

Zoom can raise your prices or change the agreement itself at any time; if you don't cancel within the notice period, you're considered to have accepted the change.

If you do not terminate or modify the affected Services within the applicable Rate Change Notice time period, then you shall be deemed to have automatically accepted the change to your Charges

You must cover Zoom's legal costs and damages for a wide range of claims related to your use of the service, even though Zoom offers you no equivalent protection.

you agree to indemnify, defend, and hold Zoom and its affiliates and each of our licensors and suppliers ("Indemnified Parties") harmless...from any third party allegation, claim, proceeding, liability, damage, or cost

Any suggestions or feedback you give Zoom about the product automatically becomes Zoom's exclusive property, and they can use it however they want without paying you.

Zoom owns, and Zoom shall retain ownership of, all right, title, and interest in and to such Feedback...Zoom may, but is not required to use, the Feedback...for any purpose whatsoever without any attribution, financial compensation, or reimbursement of any kind to you

If Zoom believes your content violates the agreement or the law, it can delete it immediately without telling you first.

Zoom may delete any Customer Content, at any time without notice to you if Zoom becomes aware that it violates any provision of this Agreement or any applicable Laws.

In certain circumstances, Zoom can share your confidential information with government or tax authorities without telling you beforehand.

we may disclose Customer information, including Customer Confidential Information, to a tax authority without notice to you before or after the disclosure.